Deposit Issue
Tevau Service
Last Update hace 10 meses
A：If the deposit address is incorrect (not the TEVAU address), it cannot be retrieved.Before making a deposit, please make sure the address is correct.
A：If you deposited it to the wrong network or coin, we will assist you in recovering . If the account is successfully recovered, you will need to pay an additional recovery fee. Please be sure to select the correct network address for your deposit.
Deposit network/coin error please provide:
- TEVAU registration email:
- Deposit Coins/Amount:
- Transaction hash（Txid）:
- TEVAU deposit address:
- Cause of the problem:
- TEVAU address screenshot
A：The recharge needs to be confirmed through the block network. Wait for the network confirmation to be completed and it will be credited automatically. Don’t worry!
If the account has not been credited for a long time, please provide the transaction hash (TxID) and deposit screenshot, and contact the APP customer service for assistance in processing.A：The minimum deposit amount for BNA Smart Chain (BEP20) and Arbitrum One is no less than 5 USDT, and the minimum deposit amount for Tron (TRC20) is no less than 10 USDT, otherwise the deposit will not be credited;