ATM Withdraw
Tevau Service
Last Update منذ ١٨ يومًا
- VISA - if the virtual card has not been traded for 6 consecutive months, the card will be cancelled;
- The ATM withdrawal exchange rate is subject to the local bank;
A：Physical cards can be withdrawn through ATM, while virtual cards do not support withdrawals.
- ATM fee: 1.9%
- FX fee (Non-USD cash withdrawal): 1.2%
- USD Local Currency Withdrawal No FX
Q: If you don’t have a password for card cash withdrawals, supermarket shopping transactions, restaurant payments, transportation and gas station payments, etc., where do you need to set a password?
A: Click "Card page" - "PIN/ATM Password" to view the PIN code;
Reminder: Please keep your PIN code properly and be careful not to disclose it to avoid losses!
Q: The ATM cannot withdraw cash, what should I do?
A: Please check your account balance for sufficient funds. If your account balance is sufficient, it may be that the current ATM or bank does not support withdrawals.
We recommend trying another ATM or bank.A：ATM card balance inquiry is not supported. Please refer to the Tevau APP card balance account.
A：ATM withdrawal failed. It is recommended to check the status of transactions within the app.
- If the transaction status is "Failed", the order has not been successful and the deduction has not been successful.
- If the transaction status is "Successful", please patiently wait for the card organization to settle. After the settlement is completed, it will be automatically returned to the card.
A：Please contact the bank where the ATM machine is located for assistance and solutions.